Accessible Customer Service and Complaints

  • The objective of the AODA is to make the Province of Ontario completely accessible by 2025. (Source: About the Accessibility for Ontarians with Disabilities Act, 2005)
  • Click here to view our Accessible Customer Service Policy <PDF>
  • Click here to view our Complaint Policy <PDF>
  • Click here to view our Accessibility Commitment <PDF>

Feedback

  • Tayside welcomes feedback and suggestions so we can improve our services to the community. Feedback can be provided by phone, fax, e-mail, in person or in writing:
  • Phone: 613-264-0953
  • Fax: 613-264-1930
  • E-mail: info@tayside.ca
  • Main office: 100 Wilson St. East, Perth, ON
  • Mailing address: P.O. Box 707, Perth, ON K7H 3K5
  • Click here to view our Complaint and Accessible Service Feedback Procedure <PDF>
  • Click here to view our Complaint and Feedback Flowchart <PDF>
  • Click here to download our Complaint and Accessible Service Feedback form <WORD>

Additional Information